Mastercard and Collinson Group Make Flight Delays Worry-Free for Cardholders in Asia Pacific
10 January 2018
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Mastercard Platinum, World and World Elite
cardholders can now travel with greater peace of mind following the
pan-Asian launch of Mastercard Flight Delay Pass1 by
Mastercard in partnership with Collinson Group.
The first-of-its-kind programme in the region,
Mastercard Flight Delay Pass provides cardholders, and their travel
companions, with complimentary access to over 850
LoungeKeyTM airport lounges around the world, should
their flight be delayed by two hours or more2. This
privilege is exclusive to Mastercard cardholders regardless of the
airline they fly with, the ticket they hold or the affinity
programme they are members of. Cardholders need not hold a separate
membership to take advantage of the privilege.
Jenn Ong, Head of Consumer Credit, Asia
Pacific, Mastercard, said: "Whether it's
agonizing over missing a flight leg, or feeling lost at an
unfamiliar airport, plane delays can certainly sour a trip. Our
travel privileges are designed not only to help cardholders
maximize what they value most: time, connection and experiences,
but also provide them with peace of mind, whenever and wherever
they are. As such, we seek to help travellers make the most of
their time at the airport too."
Kevin Goldmintz, Executive Vice
President for Asia Pacific at Collinson Group, added:
"The Mastercard Flight Delay Pass has been added as a benefit
on to selected Platinum, World and World Elite cards across Asia
Pacific. The service is already available in English, simplified
and traditional Chinese and other languages will follow.
"We're delighted to have partnered with
Mastercard to provide its valued customers with a real-time benefit
in the event of a significant flight delay. Mastercard can help its
customers make the best of an unfortunate situation as soon as the
flight is delayed, by issuing a lounge access code via SMS and
email to cardholders that have registered their flight."
To be eligible for a complimentary lounge pass,
Mastercard cardholders are required to register their flight
details at www.mastercard.com/flightdelaypass
at least six hours prior to scheduled departure. Cardholders may
register up to two flights per eligible card during the period of
Information about participating lounges including lounge
locations, available amenities, operating hours and guest policies,
is available at: https://loungefinder.loungekey.com/Pass.
For more information contact: PR@collinsongroup.com
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