As techniques across Artificial Intelligence (AI) continue to rapidly evolve, businesses must continue to embrace this potential and think intelligently about how to practically integrate the technology. I recently caught up with ITN Business on how technologies across AI, such as Generative AI, Chatbots, NLP, can be used throughout the workplace and - by working with technology partners such as Freshworks - how we at Collinson are able to offer a richer and more personalised experience to our clients and customers.
For more on AI and its future in the travel industry, you can read my latest blog here.
