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LOYALTY FOR FINANCIAL SERVICES
LOYALTY FOR FINANCIAL SERVICES
Loyalty solutions that keep your brand front of wallet
Customer centric
Tailored to your business
Global merchant network
We use data to create rich customer journeys that invariably bring your issuer brand front of mind, resulting in your card being front of wallet.
CORE BENEFITS
Why choose us
Tailored solutions
We have a range of customer loyalty programme technology solutions, including Salesforce loyalty management, featuring both cloud and on-premise, to create loyalty programmes that bring together requirements from different BUs into unified bank-wide and compelling customers programmes.
Personalised and targeted platforms
Using a combination of your customer profile and spend data and our loyalty data, we can identify customer segments to enable targeted offers, customer rewards and promotions through omni-channel solutions powered by the very best in Marketing Automation.
Seamless user experience
We bring multiple platforms together to create a unified and seamless user experience with your brand applied and content served via desktop, mobile and your app. We can also provide UX consultation and execution with our internal design team or can guide your design team.
Smart configurations
Boost your cardholders’ balances by enabling Collinson’s SmartEarn merchant-funded offers to provide extra rewards for your customers. With various redemption methods, such as pay with points at the point of sale at key merchants or a network of merchants we make participating easy and rewarding. We also provide merchandise redemption via SmartRedeem and travel redemption via SmartRedeem Travel.
OUR SOLUTIONS
Insights and tools to deliver better customer experiences
Loyalty Commerce
Drive higher commercial growth and card or programme preference through our earning and redemption reward programmes. With our solutions, travel loyalty programmes and financial institutions can connect their members with the right merchants and retail offers to deliver accelerated earning and the right customer rewards, at the right time.
Paid Loyalty
Customers’ priorities and their expectations of loyalty programmes are evolving. Help keep your customers engaged with your programme by introducing paid loyalty into your existing strategy. We adopt a risk-reward approach, providing you both incremental ancillary revenue as well as more loyal and valuable customers.
